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dc.contributor.authorKimber, David
dc.contributor.authorGuesalaga, Rodrigo
dc.contributor.authorDickmann, Michael
dc.date.accessioned2022-01-17T16:26:14Z
dc.date.available2022-01-17T16:26:14Z
dc.date.issued2021-08-03
dc.identifier.issn0885-8624
dc.identifier.other10.1108/JBIM-02-2021-0121
dc.identifier.urihttp://hdl.handle.net/20.500.12254/2229
dc.description.abstractPurpose – This study aims to investigate cultural intelligence (CQ) as an antecedent of adaptive selling behavior (ASB) and cultural distance and intrinsic motivation as moderators in this relationship. Design/methodology/approach – This research builds on a survey to 310 US-based international sales executives (ISE) and multiple regression analysis to test the hypotheses. Findings – The results show that CQ has a significant positive relationship with ASB, both as an aggregate construct and through its metacognitive, motivational, and behavioral facets. Also, intrinsic motivation moderates such relationship, whereas cultural distance does not. Practical implications – The findings of this research suggest that supplier companies involved in international selling should consider the cultural intelligence of their salespeople for selection, training, and coaching. Research limitations/implications – The study includes only a sample of US-based international salespeople in the B2B context, which limits the generalizability of the findings to salespeople from other countries or contexts. Originality/value – This study makes an important contribution to the literature on both ASB and CQ by expanding the knowledge on how to manage international salespeople effectively, considering the conditions under which CQ effects are expected and how these vary in this context.es
dc.language.isoen_USes
dc.publisherEmerales
dc.relation.ispartofseriesJournal of Business and Industrial Marketing;
dc.rightsAtribución-NoComercial-CompartirIgual 3.0 Chile (CC BY-NC-SA 3.0 CL)
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/3.0/cl/
dc.subject.otheres
dc.subject.otherCultural intelligencees
dc.subject.otherInternational businesses
dc.subject.otherSales managementes
dc.subject.otherAdaptive selling behaviores
dc.subject.otherIntrinsic motivationes
dc.subject.otherCultural distancees
dc.titleAre your international salespeople culturally intelligent? The influence of cultural intelligence on adaptive selling behavior with B2B customerses
dc.typeArtículoes


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Atribución-NoComercial-CompartirIgual 3.0 Chile (CC BY-NC-SA 3.0 CL)
Except where otherwise noted, this item's license is described as Atribución-NoComercial-CompartirIgual 3.0 Chile (CC BY-NC-SA 3.0 CL)