Examinando por Autor "Santos, Marcelo"

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  • Miniatura
    Ítem
    Affordance is power: contradictions between communicational and technical dimensions of whatsApp’s end-to-end encryption
    (SAGE Publications, 2018) Santos, Marcelo; Faure, Antoine
    WhatsApp’s implementation of end-to-end encryption has been celebrated by many. Intriguingly, though, the invisible affordance was made visible with an individual message to each conversation. In this research, we “properly scrutinize” the roll-out of the affordance in historical perspective inspired by the “platform biography” approach, critically comparing corporate and media documentation with an analysis of the attributes and affordances that refer to the realm of privacy and security with focus on the end-to-end encryption. After pointing the contradictions with evidences found, we conclude that the implementation should be interpreted neither as a plain idealistic saga for user privacy and security by the App’s founders nor as simply a market-oriented approach—though both are clearly components of the company’s motives—but as a strategic move inserted in a: (1) Public Relations guerrilla strategy from WhatsApp Inc. facing national States and respective intelligence agencies or law enforcement institutions, in which context the development and implementation of affordances reveals a (2) power move by corporate digital media to avoid political conflict against vigilante state power and therefore the App’s subsistent vulnerabilities in terms of privacy and security should be read as (3) a tradeoff between commercial massiveness at the expense of technological utopia.
  • Miniatura
    Ítem
    Testimonial tweeting: people's voice (and eyes) on anti-impeachment protests in Brazil
    (Universidad Ort Uruguay, 2018) Santos, Marcelo
    Though the idea of horizontal networked, bottom-up communication processes is present in many discussions of the role of digital media in the context of social movements, not many studies point to the processes behind the creation and publication of authorial testimonial content by regular people, that is, content produced in situ at the heat of the moment whose author is neither media nor political actors. Through 10 interviews structured according to Proulx and colleagues’ ICT social appropriation framework (2017), with users that have created and published such type of content on Twitter with the hashtag #ForaTemer in the aftermath of Rousseff’s impeachment in Brazil in 2016. This paper discusses why and how ordinary people take media matters in their own hands as a form of political action, even though it may apparently be dressed up with different communicative functions, such as emulating the pretense neutrality and objectivity of media discourse. Findings point to a convergent media critique as main motivator, followed by the aim to connect the absent and to scrutinize police abuse. The aggregated result seems to point to a manifestation of collective intelligence, characterized by swarm-like logics and alienation from the complete result of the #ForaTemer publications.